Privacy Policy

[LEGAL COMPANY NAME] (“Company,” “we,” “us” or “our”), operating under the brand AD•SCALE, owns and operates the website at adscaleaccounts.com and the related services described on the site. This Policy describes:

• what information we collect from website visitors and customers,
• how we use that information,
• when and with whom we may share it,
• how we protect it,
• the choices and rights you may have, and
• how to contact us with questions or requests.

Our services are intended for businesses, agencies, media buyers, performance-marketing teams and other professional advertisers. This Policy does not create rights for any person or entity beyond what applicable law requires.

Information you provide

When you contact us, request information, complete onboarding or use our services, we may receive:

• full name,
• business email address,
• telephone number,
• WhatsApp number,
• company name,
• company website,
• billing information,
• country,
• business address,
• advertising platform information you share with us,
• estimated monthly ad spend,
• the services you are requesting,
• support messages and attachments,
• onboarding documents you choose to share,
• business verification information,
• transaction information related to invoices or services,
• information needed to grant or manage account access and permissions.

Information collected automatically

When you visit the website, we may collect:

• IP address,
• browser type and version,
• device type,
• operating system,
• referring URL,
• pages visited and time spent,
• clicks and on-page interactions,
• approximate location derived from IP,
• cookie identifiers and similar technologies,
• analytics data,
• conversion data.

Information from third parties

We may receive information from sources such as:

• payment processors,
• analytics providers,
• advertising platforms,
• CRM and customer-engagement systems,
• referral or affiliate partners,
• business-verification providers,
• communications tools (e.g. email, WhatsApp, Telegram providers),
• publicly available business information.

We use personal information for the purposes described in this Policy, including:

• to respond to inquiries and qualify potential customers,
• to evaluate eligibility for our services,
• to deliver onboarding,
• to create and manage customer relationships,
• to provide ongoing operational support,
• to process invoices and payments,
• to maintain the security of our systems and customers,
• to detect and prevent fraud, abuse and policy violations,
• to send service updates and contractual notices,
• to improve website performance and user experience,
• to measure marketing effectiveness,
• to comply with legal and regulatory obligations,
• to enforce our agreements,
• to protect the rights, property and safety of users, the Company and third parties.

Depending on the context, we process personal information:

• to provide the services you request,
• to perform contractual obligations,
• with your consent, where applicable,
• for legitimate business operations such as security, accounting and analytics,
• to comply with legal and regulatory requirements, and
• to protect users, the Company or third parties.

We may share personal information with the following categories of recipients:

• hosting and infrastructure providers,
• payment processors,
• CRM providers,
• analytics providers,
• advertising-measurement and conversion-tracking providers,
• communications platforms (email, messaging),
• legal, tax and accounting professionals,
• security and fraud-prevention providers,
• contractors and personnel supporting service delivery,
• government, regulatory or law-enforcement authorities when legally required, and
• successors in connection with a corporate transaction.

We do not sell personal information for monetary consideration.

Certain analytics or advertising technologies may, however, constitute “sharing,” “targeted advertising” or a “sale” under some U.S. state privacy laws, depending on how those technologies are configured and how applicable law defines those terms. See our California Privacy Notice and Do Not Sell or Share page for additional information and to submit a request.

When enabled and disclosed in our Cookie Policy, we may use advertising and analytics technologies, which may include [ANALYTICS PROVIDERS], [ADVERTISING PROVIDERS], conversion tracking, remarketing, cookies and similar technologies. Where required by applicable law, non-essential technologies will be loaded only after you provide consent through our consent manager.

We use cookies and similar technologies as described in our Cookie Policy.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and tax records, resolving disputes, preventing abuse and complying with legal obligations.

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

For further detail on our security practices, please see our Data Processing and Security Notice.

We are based in the United States. Personal information may be processed in the United States and in other countries where our service providers operate. The data-protection laws of those countries may differ from those of your country of residence.

Depending on your residence and applicable law, you may be able to:

• request access to personal information we hold about you,
• request correction of inaccurate information,
• request deletion of personal information,
• opt out of marketing communications,
• update your contact information,
• manage cookies through our consent manager and your browser,
• request information about disclosures of personal information,
• appeal a denied request, where required by applicable law.

To submit a request, contact us at [PRIVACY EMAIL] or use our privacy request form. Some rights depend on your residence and on the applicability of specific laws.

Residents of certain U.S. states may have additional rights under state privacy laws (such as those of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon and others). These rights may include:

• confirmation that we process personal information,
• access to that information,
• correction of inaccurate information,
• deletion of personal information,
• portability,
• opt-out of the sale of personal information,
• opt-out of targeted advertising,
• opt-out of certain profiling,
• appeal of a denied request.

The availability and scope of these rights depend on your state of residence and the specific law that applies.

Residents of California may have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. Please refer to our California Privacy Notice for more details.

You may opt out of marketing communications by clicking the unsubscribe link in our messages, replying with an opt-out request, or contacting us at [PRIVACY EMAIL]. Even after opting out of marketing, we may continue to send transactional or service-related messages where necessary.

Our services are designed for businesses and professional advertisers and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Our website and communications may contain links to third-party websites and services. We do not control and are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

We may update this Policy from time to time. The “Last updated” date at the top reflects the most recent revision. When changes are material, we will provide appropriate notice, such as a notice on our website or, where practicable, by direct communication.

For questions about this Policy or to exercise your privacy rights, contact us at: